Scheduled Maintenance and IP change on May 30th

There is a planned service outage on Monday, May 30th during which there will be no access to the CMS or API. We anticipate 2-3 hours of downtime starting around 10PM CST.

Please note, this update has a few important considerations:

  • There will be an IP change associated with this maintenance.
    The new IP range is 68.69.237.177/24.
    Please make sure to add this to your firewall whitelist, if necessary, for both player devices and CMS access.
  • 2FA (Two-factor authentication) will be reset and requires setup in order to re-enable. The new setup process is simple and largely the same. Please see this KB article for more details.
Once the update is complete you will notice a change to the CMS login experience. Authentication is now handled by a dedicated service, independent of the CMS. This approach not only improves security, but also provides us more flexibility with using 3rd party identity providers.

CMS login page will change after the update

We appreciate your patience during this transition! Please feel free to contact us with any questions/concerns.


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