There is a planned service outage on Monday, May 30th during which there will be no access to the CMS or API. We anticipate 2-3 hours of downtime starting around 10PM CST.
Please note, this update has a few important considerations:
- There will be an IP change associated with this maintenance.
The new IP range is 68.69.237.177/24.
Please make sure to add this to your firewall whitelist, if necessary, for both player devices and CMS access.
- 2FA (Two-factor authentication) will be reset and requires setup in order to re-enable. The new setup process is simple and largely the same. Please see this KB article for more details.
Once the update is complete you will notice a change to the CMS login experience. Authentication is now handled by a dedicated service, independent of the CMS. This approach not only improves security, but also provides us more flexibility with using 3rd party identity providers.
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CMS login page will change after the update |
We appreciate your patience during this transition! Please feel free to contact us with any questions/concerns.